Cancellation & Refund Policy
1. Cancellations (Physical Goods):
Orders may be canceled, provided the item has not yet been shipped. Once shipped, cancellations will no longer be possible.
2. Refunds
“Refunds will not be issued if the returned product is found to be used, tampered with, or damaged.”
- Eligibility:
Refunds may be issued in the following cases:
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The product is defective or damaged upon arrival.
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The wrong product was delivered.
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Process:
To request a refund, please contact us at [maerincreations@gmail.com] within [3 days] of purchase/delivery with proof of purchase and reason for the request. -
Method of Refund:
Approved refunds will be processed back to your original payment method within [7 business days].
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